Terms & Conditions
Last Updated: [Date]
Welcome to [Your Business Name]! These Terms & Conditions ("Terms") govern your access to and use of our website [www.yourwebsite.com] and the services we offer. By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.
1. Services
[Your Business Name] provides auto detailing services, including but not limited to interior cleaning, exterior washing, waxing, and other related services. The specific services we offer are described on our website and may be subject to change.
2. Appointments and Payments
- Appointments: You can schedule an appointment for our services through our website, by phone, or in person. Appointment availability is subject to change, and we reserve the right to cancel or reschedule appointments as necessary.
- Payments: Payment for services is due at the time of service unless otherwise agreed. We accept various forms of payment, including credit cards, debit cards, and cash. By providing payment information, you authorize us to charge the applicable fees for the services you select.
3. Cancellations and Refunds
- Cancellations: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
- Refunds: We strive to provide high-quality services, but if you are unsatisfied with the service received, please contact us within 48 hours of the service for a resolution. Refunds are issued at our discretion.
4. Customer Responsibilities
- Vehicle Condition: You agree to provide accurate information about your vehicle when scheduling services. If your vehicle is in poor condition or requires additional services beyond what was initially agreed upon, additional charges may apply.
- Personal Belongings: Please remove all personal belongings from your vehicle before your appointment. We are not responsible for any lost, stolen, or damaged items left in your vehicle.
5. Warranties and Disclaimers
- Service Warranties: We make every effort to provide excellent service, but we do not guarantee that our services will meet all of your expectations. Results may vary depending on the condition of your vehicle.
- Disclaimer: To the fullest extent permitted by law, our services are provided "as is" and "as available" without any warranties, express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
6. Limitation of Liability
To the fullest extent permitted by law, [Your Business Name] and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claims arising out of or related to our services shall not exceed the amount you paid for the services in question.
7. Indemnification
You agree to indemnify, defend, and hold harmless [Your Business Name] and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in [Your County], New York, and you hereby consent to the jurisdiction of such courts.
9. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on our website and updating the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
[Your Business Name]
[Your Business Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]